Responsible Gaming
Gaming Should Be Entertainment
At markroberts.co.nz, we believe that online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we provide information about top online casinos in New Zealand, we are committed to promoting safe and responsible gaming practices.
Please gamble only with money you can afford to lose, and never view gambling as an investment or income source.
Age Verification
In New Zealand, online casino gaming is only available to individuals who are 18 years of age or older. All licensed online casinos require age verification before allowing access to gaming platforms.
If you are under 18, please do not attempt to access online casino websites. Parents and guardians should monitor their children's internet activity to prevent underage gambling.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in your own behaviour, please seek help immediately:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with increasing amounts of money to get the same excitement
- Hiding gambling activity or lying about how much time or money you spend gambling
- Neglecting family, work, education, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Experiencing relationship problems or conflicts related to gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Experiencing financial difficulties or loss of control over finances
If you identify with any of these signs, help is available.
Self-Help Tools and Controls
Most reputable online casinos offer built-in responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose in a session or timeframe
- Session Time Limits: Receive notifications when you've been playing for a set period
- Reality Checks: Pop-up reminders of time spent and money wagered during your gaming session
- Self-Exclusion: Voluntarily exclude yourself from a casino for a set period (days, weeks, months, or years)
- Account Closure: Permanently close your account if you wish to stop gambling
We encourage all players to use these tools proactively as part of responsible gaming practice.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, a range of support services are available:
New Zealand
- Problem Gambling Foundation (PGF) — Free confidential support and counselling across New Zealand
Website: www.pgf.nz
Phone: 0800 664 262 (free call)
Email: [email protected] - Gambling Helpline — Free national helpline offering support and information
Phone: 0800 654 655 (free call, 24/7)
Text: 8393 (free text, 24/7)
International Support Services
- GamCare (United Kingdom) — Free support for problem gambling
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) — Free counselling and support
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Resources and support information
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) — Help and resources for problem gambling
Website: www.ncpgambling.org
Need Help? Reach Out Today
If you're concerned about your gambling or that of a loved one, please don't hesitate to contact one of the support organizations listed above. Help is confidential, free, and available to all New Zealanders.
Remember: Asking for help is a sign of strength, not weakness. Problem gambling is treatable, and recovery is possible with proper support.
For immediate assistance in New Zealand, contact the Gambling Helpline at 0800 654 655 or text 8393 (available 24/7, free of charge).